|
Toolkit on Accountable and Transparent Service Delivery at Local Level

This publication is the product of an intensive cooperation between the UoM and VNG International within the project “Increasing accountability and transparency at the municipal level in Montenegro”. The Toolkit provides its readers with practical examples and useful tools and tips on how to include participatory mechanisms in the daily work of local governments and civil society organizations. The aim of the toolkit is to provide both a theoretical framework on accountability, transparency and public ethics and practical examples of how local governments and civil society organizations from West and South-East Europe use participatory mechanisms to improve their service delivery and to include their citizens in public decision making.

Toolkit on Accountable and Transparent Service Delivery at Local Level (.pdf)